Business Development Associate

Job Description:
Soft Enterprise is looking for a proactive Business Development Associate to support our sales and client acquisition efforts. Working alongside the Business Development Manager, you will generate leads, respond to client enquiries, prepare proposals, and help convert opportunities into long-term accounts. This role suits someone early in their business development career who is confident communicating with international clients and wants hands-on exposure to the full sales cycle in a growing software house.

Key Responsibilities:

• Generate leads through freelance marketplaces, email outreach, LinkedIn, and WhatsApp campaigns.
• Prepare and submit bids and proposals on platforms such as Freelancer.com, Upwork, and Fiverr.
• Respond promptly to client enquiries and maintain fast, professional communication throughout the conversation.
• Understand client requirements and coordinate with technical teams to scope accurate solutions.
• Support the Business Development Manager in preparing presentations, quotations, and proposal documents.
• Maintain and update CRM records, lead pipelines, and follow-up schedules.
• Conduct basic market and competitor research to identify new service opportunities.
• Follow up with existing and past clients to encourage repeat business and referrals.
• Promote Soft Enterprise’s services and products across email, LinkedIn, and other outreach channels.
• Track daily and weekly activity, and report bidding, lead, and conversion numbers to management.
• Coordinate with the project teams to ensure smooth handover after a deal is closed.
• Stay informed on industry trends, platform policies, and best practices in IT sales.

Job Requirements:

• Bachelor’s degree in Business Administration, Marketing, IT, or a related field.
• Minimum 6 months of experience in business development, sales, online bidding, or client coordination (internship experience is acceptable).
• Strong written and verbal English communication skills for dealing with international clients.
• Basic understanding of IT and software services (web development, mobile apps, design, digital marketing).
• Familiarity with freelance platforms (Freelancer.com, Upwork, Fiverr) or a willingness to learn quickly.
• Working knowledge of MS Office and comfort with CRM or lead-tracking tools.
• Organised, persistent, and able to manage multiple conversations and follow-ups at once.
• A target-driven attitude with the willingness to learn — full training and mentorship will be provided.
• Availability to work in shifts where required to overlap with international client hours.

Job Benefits:

• Competitive monthly salary with performance-based incentives and commission.
• Structured mentorship and a clear growth path towards Business Development Manager.
• Health and wellness benefits (as per company policy).
• Regular workshops, training programs, and sales coaching from senior management.
• Recognition and rewards programs (Employee of the Month, bonuses, etc.).
• Dynamic, collaborative, and inclusive work environment.